03 December 2018 ~ Comments Off on Complaintsplaining

Complaintsplaining

unhappy

If your company delivers poor service, terrible service, or simply don’t deliver whatever level of service was expected by your customer, you will likely hear a complaint — either in-person, on the phone, via email, or in an online review (or all of the above). As a company that is (hopefully) interested in delivering excellent […]

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20 August 2018 ~ Comments Off on Erase it and start over

Erase it and start over

eraser01

There’s no shame in erasing your work and starting over. As a matter of fact, there is something almost therapeutically spiritual about wiping away old ideas and starting fresh. And I’m not just talking about erasing a physical manifestation of your work, as in chalk on board or pencil on paper. I’m also speaking to […]

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16 February 2018 ~ Comments Off on Birth of a VanBot

Birth of a VanBot

getyourvan.com

Super Action League member Lee Hills created this nifty “VanBot” to help people choose the best style camper van suited to their intended use (weekend warrior couples vs. off-the-grid camping family, etc.). Lee’s VanBot has humor, personality, and delivers real value for people researching camper vans. Any auto dealership that sells vans could have built […]

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02 January 2018 ~ Comments Off on Your Class Schedule

Your Class Schedule

Your Course Schedule

Simple question: How many business books and online courses did you invest in last year with the intent of learning something new or enhancing existing knowledge? Tough question: How many of those books and courses did you complete? Tougher question: How much of the new knowledge you gained did you actually put into action? Toughest […]

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01 January 2018 ~ Comments Off on My Three Words for 2018

My Three Words for 2018

words01_pexels

Most people make resolutions this time of year (and then break them a few weeks or months later) but I’ve started following the practice I first learned from author Chris Brogan and choose three focus words to help guide my plans and decisions throughout the year. Some folks choose a single word, but I like […]

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10 December 2017 ~ 0 Comments

Minimally Minimalist (or how to get rid of 400 books as slowly as possible)

Photo Apr 28, 8 52 05 AM

I have an addiction… Books. I can’t help myself. When I was growing up, books were the one thing my family always worked into the budget no matter how tight our finances might be. And not just trips to the library to participate in Summer Reading programs and borrow more books than we could carry, (which I absolutely […]

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04 August 2017 ~ 0 Comments

31 Days of Ideas

play-button_yellow

One of the great ideas I’ve run across online is something called #VEDA. Twice each year Amy Schmittauer of SavvySexySocial.com takes ownership of an internet meme called #VEDA — which stands for Video Every Day in August (or April …hence the twice-each-year…). While Amy didn’t personally create this month-long challenge to motivate individuals to commit […]

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07 April 2017 ~ 0 Comments

Fires and Flames

Who lights your fire?

Who lights your fire? Who fans your flames? Some people can fire you up, but you also need people who can turn up the heat and help push you to get things done. You likely have one or two people who inspire you to think big thoughts and explore big concepts. A lucky few of you have […]

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23 March 2017 ~ 0 Comments

Magazine Revenue Ideas

magazine brainstorm

I recently participated in an hour-long brainstorm session with Ron McDaniel, leader of the Micro Mag Publishing community. We bounced around ideas for local publishers on the topics of non-traditional revenue generation, selling ideas (versus selling advertising), sponsorship opportunities, featured content ideas, how to stay motivated, and a myriad of other topics (until I ran […]

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27 January 2017 ~ 0 Comments

Are You Building a Wall or a Bridge?

wall_pexels-photo-139307

The conversation regarding the building of a certain wall (and who will pay for said wall) is certainly a hot topic in the news these days, but this article is about more building metaphorical walls (and bridges) rather than physical (or political) ones. Rather than reading these words and thinking about national borders or politicians with tiny […]

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