25 January 2011 ~ 0 Comments

NARI : Before & After

I was invited to speak to the Central Ohio chapter of NARI (National Association of the Remodeling Industry), and in preparation I had the opportunity to attend their annual awards ceremony last December. One of the speakers at that event was their national president, Paul Zuch. A quote from Paul’s time at the podium immediately cut-through the […]

Continue Reading

19 October 2010 ~ 0 Comments

Behind the Curtain

Customers are curious. Customers like to “know” things. Let customers peek behind the curtain of your business to see how the magic is accomplished. The Wizard of Oz only succeeded in frightening and aggravating his prospects when he tried to make himself appear to be the big man and impress them with how big and […]

Continue Reading

30 September 2010 ~ 0 Comments

Do You Fail at Follow Up?

How many times have you sent an email and forgot to follow-up, only to discover you missed an opportunity because you forgot to be in the right place at the right time?  A clever new website I learned about from my friends at CoolBusinessIdeas.com allows you three fantastic ways to follow-up on tasks, contacts, and […]

Continue Reading

22 September 2010 ~ 1 Comment

Attention! This blog post will make you money

Technically the title of this post is true… IF you click the link and buy yourself a copy of the book I’m talking about. Some may say I am biased because the author (Jim Kukral) is a friend of mine, lives in the city where I grew up, endures my familiar and eternal pain that is […]

Continue Reading

14 September 2010 ~ 2 Comments

Don’t forget me when you’re gone

Inevitably, you will meet someone on your “hot list” — a person of influence you’ve been trying to meet for weeks (if not months) — and here’s your big chance. And… you don’t have a business card! You either didn’t bring enough to the event (oh! I just handed out my last one!) or you […]

Continue Reading

13 September 2010 ~ 1 Comment

How hard are you making it to buy?

BestBuy spends hundreds of thousands of dollars to bring customers into their store, presumably to leave their cash behind and walk out with bags full of music, movies, video games and other assorted electronics. Once a potential purchaser is lured into crossing the threshold you’d think their employees would apply at least a minimal amount […]

Continue Reading

24 August 2010 ~ 1 Comment

YES is best but a NO is good too

We all want to have every customer to listen intently to our pitch and rip the pen from our hands because they can’t sign the contract fast enough, but those situation are fewer and farther between than we’d like to admit. Far more likely is that polite pat on the head and a smile that […]

Continue Reading

Tags: ,

08 August 2010 ~ 0 Comments

The Opportunity Knocks Form

I believe most prospects are under the impression that if they say “no” to an offer, that you’ll just go back to the office, file your proposal in a drawer and go home — they don’t seem to realize that even if THEY said “no,” someone will eventually say “yes.” To make them confront this […]

Continue Reading

13 July 2010 ~ 2 Comments

Free Ace Of Sales eBook

I’ve got a brand new ebook available at no cost — just for YOU! Jeffrey Gitomer (www.gitomer.com) recently unveiled a revolutionary sales and customer relationship management tool that makes selling easy (and FUN!) and you can get my new ebook for free, just for taking it for a no-risk/no-cost 30-day test drive.  Ace Of Sales (www.aceofsales.com) […]

Continue Reading