Leadership Laryngitis is when the fire of your passion so diminishes that you stop sharing your insights with the world — you lose your voice. Not your speaking voice, the voice that made you an individual. The voice that shouted out against the way everyone else was doing things, the voice that proclaimed there was […]
Very recently I witnessed a large company make a conscious decision to chase revenue instead of relevance. This company had proven year after year that they could generated ever increasing amounts of money by delivering (and charging for) the results that come from executing unique ideas that led their clients to prosper. They had a record-breaking year […]
I started riding a motorcycle about 3 or 4 years ago, and on the drive into the office this morning (in a car) watching the behavior of the other drivers on the road, I was struck by the contradiction and disparity between those who guide these two different types of vehicles. Automobiles Overwhelmingly the majority […]
Note: This is a full-on rant about sales that I just published over at my other blog, www.YouSuckAtSales.com — but I felt there were enough ideas on how to remedy their “sales fails” that it qualified to be shared on the Idea Guy site. I just received a cold-call from a mobile marketing company trying […]
NOTE: Just a few hours after I posted this entry and promoted it with a tweet, I received a stellar response from Cassie, a member of the DSC customer service team. You could tell she’d actually read the entire post and looked past my bits of whining and totally “got” what I was trying to […]
I used to let bad service experiences ruin my mood, piss me off, destroy my day, and dig into my very soul. Now I just say “Thank You.” You’d think I would have learned from my original experience with Purex that ranting and raving isn’t the way to get a better response from a company […]
You don’t achieve Success by doing one thing.
You achieve Success by EVERYTHING you do.
But you achieve it by doing one successful thing at a time.