Your Business Brickyard isn’t some fluffy business fable as one might judge by its slim storybook size and hardcover. The business insights contained within were heard-earned by Howard Mann (the author) himself via his own experiences in running a successful (but stressful) freight and logistics company. The content is broken into core components that benefit […]
The Red Rubber Ball At Work is an excellent companion to Rules of the Red Rubber Ball! I was expecting to be a more of the original (which I also loved) but the author slightly shifted the approach in this wholly original addition to the Red Rubber Ball series. I thought it was going to […]
With less than seven weeks remaining in 2010, your mind may begin turning toward setting resolutions for the coming year. A few of you may even create or update your five-year plan. I challenge you to think even further ahead. Do you realize that you are a mere 10 years away from 2020? Say it out loud. Twenty-Twenty. It sounds […]
Worries flock together like birds. It starts with just one worry flapping its wings and squawking in your head, but it can quickly lead to other worst-case-what-ifs joining in. Soon you have an entire aviary of anxiety housed in your head. The thing about birds (and worries) is that any sort of quick movement toward […]
Customers are curious. Customers like to “know” things. Let customers peek behind the curtain of your business to see how the magic is accomplished. The Wizard of Oz only succeeded in frightening and aggravating his prospects when he tried to make himself appear to be the big man and impress them with how big and powerful his organization was (we’ve been in business for 100 years, we’re largest supplier of Munchkin Mufllers in the west, etc.), but once his buyers expressed doubt all his bragging evaporated into a puff of smoke.