09 June 2017 ~ 0 Comments

Neatly Delivering Value

glif

Most salespeople turn off the value tap as soon as the transaction is complete. Successful sellers keep the relationship (and value) flowing. A while ago I backed a Kickstarter campaign for a smartphone tripod mount called the Glif. Production took a little longer than the creators predicted, in the end they delivered a great finished […]

Continue Reading

03 October 2014 ~ 0 Comments

Your customers don’t need you. They have Google.

If all you do is give the same answers to the same questions over and over everyday, your customers don’t need you. They have Google. If all you do is email a list of current prices to anyone who asks for them, your customers don’t need you. They have Google. If all you do is […]

Continue Reading