22 April 2014 ~ 1 Comment

Helpful Humor (and Cheesecake Appetizers) Break Response Patterns

I’ve been exploring the idea of “Helpful Humor” in some recent blog posts. First on the Emergency Coffee article and then on my coverage of Dollar Shave Club’s colon cancer awareness campaign. In both instances these companies used humor to break their prospect of a pre-programmed response. According to a study I found referenced on […]

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03 March 2014 ~ 1 Comment

Emergency Coffee

A few weeks ago I was in San Diego taking a few vacation days after delivering three workshops at the DogWatch Hidden Fence annual Dealer conference in Huntington Beach, California. My fiance and I had asked an employee at The Nat gift shop if she could recommend any local restaurants near our hotel, and without […]

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27 February 2014 ~ 0 Comments

Don Draper meets Dr. Seuss

As most of you, as a kid I was a Dr. Seuss fan. Unlike most of you, I continued to not only be a Dr. Seuss fan as an adult — but look back on the old “children’s books” that Theodor Seuss Geisel wrote and see lessons for grown-ups. As a child Green Eggs and […]

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05 February 2014 ~ 0 Comments

SlideShare Smarts

About five years ago I discovered SlideShare and decided to upload a couple of my older slide presentations along with a version of my book “100-Whats of Creativity“.  Every so often SlideShare sends me an email with a running count of views they’ve received and at one point the SlideShare version of my book earned […]

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30 January 2014 ~ 1 Comment

The reason I called is…

The primary reason salespeople have a problem making cold calls (or reaching out to someone that don’t yet know) is fear of rejection.  That expectation of rejection comes from not having a true sense of purpose in regard to making the call. The salesperson doesn’t have the value they bring to the prospect specifically defined […]

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22 January 2014 ~ 0 Comments

Have you Bean listening to clients?

Think about your best friends and most trusted confidants. How did they achieve that upper ranking from among all the other people you’ve met in your life? Now think about the people in your life that would list YOU as one of their best friends and trusted confidants.  Lots of the same people, right? So, […]

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20 January 2014 ~ 0 Comments

Rack-Up Some Business Ideas

One of my personal creative strengths has always been the ability to generate ideas for a specific client and their specific industry. I’ve developed that ability by immersing myself in a client’s business. I subscribe to trade publications, join industry mailing lists, visit industry websites, and basically just soak up as much information as I […]

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19 January 2014 ~ 0 Comments

How to read your customer’s mind

Amazon says it can ship items before customers order. Is this some sort of mind reading trick? Hardly. They’ve just been paying attention to their customers. Want to read the minds of YOUR customers?  Here are a few tips to help you. 1. Wish List Amazon allows users to keep multiple list of things they […]

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18 January 2014 ~ 0 Comments

The Cannonball Pitch

The best way to pitch an idea to others is to do a cannonball. You see, the thing about a cannonball is that (if you do it right) you get everyone else immediately engaged and involved. They can’t help but to soak up some of your energy and inspiration, because you demonstrated your personal commitment […]

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16 January 2014 ~ 0 Comments

Banging Your Head Against The Wall

When people say they feel like they’re banging their head against the wall, the typical response is to advise them: “stop doing that.” I’ve learned to ask WHY they’ve chosen to keep banging their head on that particular wall.  It’s not that I think they believe it feels good — but I do think they […]

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